



Shimano Deore M6220 Brakes
BERD Sparrow50 Gold
Delium Tires - Rugged Adventure Radial
Brembo GR-PRO
New Arrivals
Custom Groupset Builders
12-speed
Eagle Drivetrain
Eagle AXS Drivetrain
Eagle Transmission
Eagle Transmission - Mechanical
XPLR AXS Transmission
12-speed
Eagle Drivetrain
Eagle AXS Drivetrain
Eagle Transmission
Eagle Transmission - Mechanical
XPLR AXS Transmission
12-speed
Eagle Drivetrain
Eagle AXS Drivetrain
Eagle Transmission
Eagle Transmission - Mechanical
XPLR AXS Transmission
Best Sellers
Why shop with us?
FAQ
General information
Shipping & Delivery
Returns & Exchanges
Where is Bikecomponents.ca from?
We’re Canadian company located in Waterloo, Ontario. If you’re trying to get in touch, and we don’t immediately get back to you, we’re probably out riding the local trails.
We’re Canadian company located in Waterloo, Ontario. If you’re trying to get in touch, and we don’t immediately get back to you, we’re probably out riding the local trails.
Is the item I’m ordering in stock?
If you can add it to the cart, it is in stock. In the unlikely event that something you order ends up being unavailable, we will immediately contact you with options, including a full refund. Bikes, frame and some wheel-sets may require more shipping lead time, please contact us to confirm before ordering if you're in a hurry.
If you can add it to the cart, it is in stock. In the unlikely event that something you order ends up being unavailable, we will immediately contact you with options, including a full refund. Bikes, frame and some wheel-sets may require more shipping lead time, please contact us to confirm before ordering if you're in a hurry.
Are your products covered by warranty?
Yes, each product is covered by the manufacturer's warranty. On rare occasion an item you receive just doesn’t stand up to the manufacturer's specifications, whether its a defect in materials and workmanship, or something just isn't up to spec, let us know. We take great pride in working with some of the world's leading brands which stand behind their products and will be more than happy to help you with any warranty issues.
Yes, each product is covered by the manufacturer's warranty. On rare occasion an item you receive just doesn’t stand up to the manufacturer's specifications, whether its a defect in materials and workmanship, or something just isn't up to spec, let us know. We take great pride in working with some of the world's leading brands which stand behind their products and will be more than happy to help you with any warranty issues.
How much is shipping?
Orders over $150 (with some exceptions) ship FREE! Shipping rates for orders under $150 are calculated at checkout and you can choose from various rates and services from Canada Post, Purolator or UPS.
Orders over $150 (with some exceptions) ship FREE! Shipping rates for orders under $150 are calculated at checkout and you can choose from various rates and services from Canada Post, Purolator or UPS.
How do you ship?
We ship with Canada Post, Purolator & UPS. Orders which qualify for FREE shipping typically ship with Canada Post as an Expedited Parcel, but may also ship with UPS or Purolator.
We ship with Canada Post, Purolator & UPS. Orders which qualify for FREE shipping typically ship with Canada Post as an Expedited Parcel, but may also ship with UPS or Purolator.
How long before my order ships?
Most component orders are verified, processed, packed, and shipped out within 1-2 business days. Bikes, frame and some wheel-sets may require more shipping lead time, please contact us to confirm before ordering if you're in a hurry.
Most component orders are verified, processed, packed, and shipped out within 1-2 business days. Bikes, frame and some wheel-sets may require more shipping lead time, please contact us to confirm before ordering if you're in a hurry.
Where do you ship from?
We're based in Waterloo, Ontario, Canada, and most orders are shipped from our Waterloo warehouse. Some orders may also ship directly from one of our suppliers in Toronto, Montreal or Squamish.
We're based in Waterloo, Ontario, Canada, and most orders are shipped from our Waterloo warehouse. Some orders may also ship directly from one of our suppliers in Toronto, Montreal or Squamish.
Will I be notified when my order ships?
Yes, you will receive an email as soon as you order is shipped. This will be sent to the email address you provided when placing your order so please ensure its correct.
Yes, you will receive an email as soon as you order is shipped. This will be sent to the email address you provided when placing your order so please ensure its correct.
Can I track my order?
Yes! Once your order ships you will receive an email with the tracking number. This will be sent to the email address you provided when placing your order so please ensure its correct.
Yes! Once your order ships you will receive an email with the tracking number. This will be sent to the email address you provided when placing your order so please ensure its correct.
What is your return policy?
Bikecomponents.ca offers a 30-day return policy on all new items. Items MUST be in their original packaging and in the same NEW conditions as you received them. You can find our complete Return Policy HERE. We make it really easy and simple.
Bikecomponents.ca offers a 30-day return policy on all new items. Items MUST be in their original packaging and in the same NEW conditions as you received them. You can find our complete Return Policy HERE. We make it really easy and simple.
How can I return my order?
To start a return, submit product return request directly on our site, contact us or email us at hello@bikecomponents.ca. If your return is accepted, we'll send you instructions on how ship the item(s) back to us. Items sent back to us without first requesting a return will NOT be accepted.
To start a return, submit product return request directly on our site, contact us or email us at hello@bikecomponents.ca. If your return is accepted, we'll send you instructions on how ship the item(s) back to us. Items sent back to us without first requesting a return will NOT be accepted.
Our customers say it best!
Excellent
4.9/ 5
Great service!
I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended! I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is... I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended!
Jason Q.
I've always had impeccable service from…
I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service!
Paul Meiklejohn
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts.
Eric Therrien
Having my own business which is driven…
Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first. Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always... Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first.
Don Easterbrook
My bike is now complete
Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them. Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do... Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them.
Morgan
Good prices and selection Best customer service...
Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner
Lee
Great service!
I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended! I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is... I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended!
Jason Q.
I've always had impeccable service from…
I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service!
Paul Meiklejohn
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts.
Eric Therrien
Having my own business which is driven…
Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first. Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always... Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first.
Don Easterbrook
My bike is now complete
Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them. Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do... Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them.
Morgan
Good prices and selection Best customer service...
Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner
Lee
Great service!
I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended! I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is... I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended!
Jason Q.
I've always had impeccable service from…
I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service!
Paul Meiklejohn
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts.
Eric Therrien
Having my own business which is driven…
Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first. Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always... Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first.
Don Easterbrook
My bike is now complete
Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them. Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do... Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them.
Morgan
Good prices and selection Best customer service...
Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner
Lee
Great service!
I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended! I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is... I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended!
Jason Q.
I've always had impeccable service from…
I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service!
Paul Meiklejohn
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts.
Eric Therrien
Having my own business which is driven…
Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first. Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always... Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first.
Don Easterbrook
My bike is now complete
Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them. Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do... Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them.
Morgan
Good prices and selection Best customer service...
Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner
Lee
Great service!
I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended! I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is... I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended!
Jason Q.
I've always had impeccable service from…
I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service!
Paul Meiklejohn
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts.
Eric Therrien
Having my own business which is driven…
Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first. Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always... Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first.
Don Easterbrook
My bike is now complete
Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them. Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do... Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them.
Morgan
Good prices and selection Best customer service...
Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner
Lee
Great service!
I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended! I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is... I ordered a set of gravel bike tires, and after only a few rides on light gravel, one of the tires got a puncture. I contacted the shop to ask about warranty coverage, and they responded right away. They reached out to the manufacturer on my behalf, handled everything quickly, and kept me updated throughout the process. The tire is being replaced under warranty, and I couldn't be happier with the service. It's refreshing to deal with a shop that truly stands behind its customers and goes the extra mile. Excellent customer service. I wouldn't hesitate to order from them again. Highly recommended!
Jason Q.
I've always had impeccable service from…
I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service! I've always had impeccable service from these guys... I order frequently and have never been disappointed with the shipping times and pricing. I had a warranty claim for a product that failed and they addressed it immediately. I will continue to use their service!
Paul Meiklejohn
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts. Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them. I will deffinatly order from them again thé next Time that i need parts.
Eric Therrien
Having my own business which is driven…
Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first. Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always... Having my own business which is driven by outstanding customer service provides a golden customer experience, keeps the customers coming back for more. Having said this, my position with Bike Components and their leadership along with follow up is second to none. Very good international sourcing and supply chain also played a part in as a source I will always go to first.
Don Easterbrook
My bike is now complete
Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them. Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do... Ordering online from a company that puts a large emphasis on customer service is an easy decision. Not only does bike components have a large variety of products they carry products others seem to be out of stock on. Quick responses to question, clearly professionally ran with employees who share the love of mountain biking. I will continue to do business with them first as well as recommend others to them.
Morgan
Good prices and selection Best customer service...
Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner Good prices and selection Best customer service I’ve had in a long time they were quick and responsive and really went above and beyond to help me out however I would avoid purolator express shipping but that in no way the fault of bikecomponents.ca they brought the package to the depot in a timely manner
Lee











































